We Stand for our customers
We are very careful with the products we deliver to customers. We make sure that it is of the highest quality and a customer gets full value for the money. However, If for any reason you are not happy with your purchase, you may return the item(s) within 2 days. Please note that this return policy is valid for only packed organic products and not the farm fresh products. If you want to return the product we may arrange a shipping for the same but the cost shall be borne by the customer. Farm fresh products falling under the category of fresh fruits and vegetables once delivered will not be taken back or exchanged. We regret that we do not give price adjustments on previously purchased items.
We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer. The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque. Please note that we shall not be responsible for any delays in credit to the Card holder's credit card account as that is managed by the Card holder's issuing bank.
If you have questions regarding our return policy, please call +91 70841-12345 between 10:00 a.m. to 19.00, Monday to Friday.